We accept returns for all orders, except wholesale orders or custom made orders.

Wholesale orders of 10, 25, 50, 100, 1000 etc are NON-REFUNDABLE.

Custom made orders are items that are made just for you in which we cannot accept a return as we would not be able to resell it. 

Please contact us within 7 days of receiving your order if you wish to return your order in exchange for a 100% full refund (including the cost of shipping to you which was already included in the price you paid). Please drop off your return to a postal carrier and provide the tracking details back to us within 14 days of purchase. 

You will be required to pay for the shipping back to us, unless the item you purchased mentioned "FREE RETURN" on the product page before purchasing (which can be a promotional offer from time to time). FREE RETURNS are offered to selected countries which include: USA, Canada, Australia, the UK, France, Italy, Spain and Germany. You can contact our friendly customer support team for instructions on how to return. Please contact us within 7 days of receiving your order if you wish to claim a free return service.

Return postage will come at your own expense. Any postal service that provides a tracking number with shipment can be used. We do require a tracking number so we know when to expect your return and confirm you have indeed sent your order back.

In the likely event you have:

1. Received the incorrect order

2. Received a damaged order

3. Received a product with a quality issue

Please reach out to us within 7 days if receiving your order and attach a couple of photos in your email. Our friendly customer service will be happy to assist you with a full refund or prepaid return label.